Case study

Jimbo — end-to-end build

Designing and building a social product end to end as a solo product designer

About

2024-2025 · End-to-end build

Designing and building a social product end to end as a solo product designer

Jimbo is a web product that helps people find and participate in real world social sports and group activities, with a particular focus on tennis. It bridges the gap between wanting to play and actually showing up, by giving players and organizers a shared system for discovery, commitment, and coordination.

I designed and built Jimbo end to end. Product strategy, research, UX, UI, frontend, backend, infrastructure, payments, SEO, and iteration were all owned by me as a single maker. The product runs in production today on a modern web stack and supports real groups, real events, and real usage.

This case study focuses less on polish and more on decision making, tradeoffs, and systems design, which is how I think about product work at a senior level.

Date
2024–2025
Role
everything
Industry
social sports
Summary
Designing and building a social product end to end as a solo product designer
Context

The initial problem was not a lack of platforms. People already use WhatsApp, Instagram, Meetup, club websites, and spreadsheets to organize sports. The problem was fragmentation and friction.

As a player, joining a game often meant chasing links, unclear skill levels, awkward messaging, and uncertainty about whether the event was actually happening. As an organizer, running a group meant unpaid operational work spread across tools that were not designed for accountability or scale.

The deeper issue was not discovery, it was commitment. Most products help people browse. Very few help them reliably move from intent to attendance.

Jimbo started with a simple question. What would a product look like if it was designed around showing up, not just signing up?

Core reframe
Events are social contracts, not content.
Goals

From the beginning, I set goals that reflected real world behavior rather than vanity metrics.

The product needed to make it easy to understand what a group is about, reduce the cognitive load of deciding to join, and create a sense of social accountability once someone RSVPs. At the same time, it had to respect the needs of organizers, because without strong organizers there is no product.

Success was defined by clarity, speed, and trust. If someone landed on Jimbo for the first time, they should quickly understand whether something is for them. If they wanted to play, the path to commitment should be short. If they committed, they should feel confident about what happens next.

Success
Clarity, speed, trust.
Featured
Designed for real-world attendance.
The core loop optimizes for showing up: discovery → commitment → coordination → return.
Commitment as a first-class state.
RSVP changes what the product does for a user — it informs organizers, unlocks coordination, and reduces ambiguity.
Discovery

This was not a large formal research phase, but it was deliberate. I combined personal experience, observation, and dozens of informal conversations with players and organizers.

A few insights consistently came up.

People choose groups based on vibe and reliability, not just sport or location. Organizers care deeply about turnout and no shows, because one unreliable event can damage a group’s reputation. Existing tools either optimize for broadcasting or chatting, but rarely for structured commitment.

One insight shaped almost every design decision after that. An event is not content. It is a social contract.

Once I reframed events that way, the product architecture became much clearer.

Insight
Reliability beats novelty.
Featured
Trust starts in the first session.
Onboarding is treated as orientation and expectation setting — enough signal to act, without turning it into a form.
A loop, not a funnel.
Discovery → commitment → coordination → return. Every screen exists to reduce uncertainty or reinforce momentum.
MVP

The MVP was intentionally narrow. I resisted the urge to build a general social network or a feature rich events platform.

The first version focused on one loop: discover a group, commit to an event, coordinate in one place.

That meant group pages with strong identity, event pages that answer practical questions, and a lightweight onboarding flow that personalizes without overwhelming.

I deliberately avoided building complex profiles, advanced messaging, or heavy moderation tooling early on. The goal was to get real usage and learn where friction actually appeared, not where I assumed it would.

Loop
Discover → Commit → Coordinate → Return.
Model

The product is organized around a small number of primary objects. Groups, events, users, and conversations.

This constraint was intentional. At scale, complexity does not come from features, it comes from relationships between objects. By keeping the model tight, I could move faster without creating long term debt.

The primary user journey is cyclical rather than linear.

A user discovers a group. They commit to an event. They coordinate through updates and messages. They return because the experience feels reliable and social.

Every screen is designed to support that loop, either by reducing uncertainty or reinforcing momentum.

Constraint
Objects before features.
Featured
Objects before features.
Groups, events, users, conversations — keeping the model tight prevents relationship debt as the product grows.
Momentum over configuration.
Opinionated defaults reduce cognitive load and help users make a decision quickly — clarity drives trust.
Screens
Selected screens and product moments
Locked editorial layout — images fill each tile for this case study.
Jimbo — screen 14
Jimbo — screen 15
Jimbo — screen 16
Jimbo — screen 18
Jimbo — screen 19
Jimbo — screen 20
Onboarding

Onboarding is often treated as a checklist. I treated it as a trust building exercise.

The goal was not to collect data, but to orient the user and get them to a meaningful decision quickly. I limited the number of questions, used defaults aggressively, and focused on showing relevant groups or events as soon as possible.

I paid particular attention to copy here. Senior product work is often less about layout and more about expectation setting. Clear language reduces support burden, improves conversion, and builds confidence without adding UI.

Intent
Orientation over forms.
Evidence
Jimbo onboarding flow
Onboarding flow.
Screenshot placeholder: onboarding flow
Jimbo group page
Group page as a decision surface.
Screenshot placeholder: group page
Groups

Group pages do the heaviest work in the product. They are where users decide whether something feels right for them.

Each group page is designed to answer three questions quickly. Who is this for? What actually happens? How do I get involved?

Rather than overloading the page with features, I focused on hierarchy, scannability, and social proof. The primary call to action is always clear, and secondary actions never compete with it.

This is also where organizer intent becomes visible. Clear rules, schedules, and expectations signal quality more effectively than badges or gamification.

Job
Decision surface, not a feed.
Evidence
Jimbo event page and RSVP interaction
Event page and RSVP interaction.
Screenshot placeholder: event page and RSVP interaction
Jimbo messaging UI
Contextual messaging for coordination.
Screenshot placeholder: messaging UI
Events

Events are the core conversion point in Jimbo. This is where interest turns into action.

The event page is intentionally structured. Practical details come first, followed by context and expectations. RSVP is framed as a commitment rather than a casual like.

From a systems perspective, RSVP is a critical signal. It informs organizers, unlocks messaging, and changes how the product behaves for that user. Treating it as a first class state rather than a boolean simplified many downstream decisions.

Mechanic
Commitment is a state.
Messaging

Messaging exists to support real world coordination, not infinite conversation.

I designed messaging to be contextual, tied to groups and events, and lightweight by default. This reduces noise and keeps conversations focused on logistics and participation.

Moderation and safety considerations were built into the architecture early, even if the UI exposure was minimal at first. This is an area where designing ahead of scale matters, because retrofitting trust systems is expensive.

Principle
Contextual, not chat-first.
Spotlight
Jimbo organizer dashboard
Organizer dashboard.
Screenshot placeholder: organizer dashboard
Organizers

Organizers are power users. The product only works if they feel supported rather than burdened.

Organizer tools focus on speed, visibility, and control. Creating and managing events is designed to be fast, with sensible defaults and minimal repetition. RSVP visibility and communication tools reduce uncertainty and manual follow ups.

I intentionally avoided building features that create busywork. At a senior level, product design is often about deciding what not to ask users to do.

Leverage
Support power users.
Monetization

Monetization was approached as a product problem, not a business afterthought.

Paid features are positioned around leverage. Tools that save time, increase attendance, or reduce admin friction are valuable to organizers. Casual players are not forced into payment paths that do not align with their motivation.

The integration with Stripe supports subscriptions and future expansion without locking the product into a rigid pricing model.

Approach
Value = leverage.
Evidence
Jimbo pricing and checkout
Pricing and checkout.
Screenshot placeholder: pricing and checkout
Jimbo early vs current UI
Early vs current UI.
Screenshot placeholder: early vs current UI
Tech

Jimbo is built as a modern web application using Next.js and React on the frontend, Firebase for authentication and data, Vercel for deployment, and Stripe for payments.

This stack was chosen deliberately. It optimizes for iteration speed, reliability, and solo ownership. Managed infrastructure allowed me to focus on product decisions rather than operational overhead, while still maintaining strong performance and security boundaries.

From a product perspective, this mattered because it enabled faster feedback loops and more frequent iteration.

Reason
Iteration speed + solo ownership.
Build
Execution that supports iteration.
A stack chosen for solo ownership: fast iteration, reliable infra, and clean paths for payments + SEO.
Tradeoffs

Designing and building alone forces constant prioritization. Context switching between UX, code, and infrastructure is expensive, so I had to be disciplined about scope.

One recurring tradeoff was between flexibility and clarity. It is tempting to make products infinitely configurable, but clarity drives trust. In many cases, I chose opinionated defaults over options.

Another challenge was designing for trust and safety without overengineering. The approach was to build strong foundations in data models and permissions, and layer UI and policy gradually as usage grows.

Bias
Opinionated defaults.
Iteration

The product has evolved significantly from its earliest versions.

Early designs were more generic and discovery heavy. Over time, the product became more focused on commitment, reliability, and organizer empowerment. Each iteration removed features that sounded good in theory but did not meaningfully support the core loop.

Direction
Less generic, more commitment.
Wrap
Systems design over surface polish.
The case study focuses on decision making, tradeoffs, and systems design — how the product moves people from intent to attendance.
Built end to end as a solo maker.
Product strategy, research, UX, UI, frontend, backend, infrastructure, payments, SEO, and iteration — all owned by me.
Outcome

Jimbo is live, used by real groups, and supports real events. More importantly, it validated a core belief I have as a product designer.

Good products reduce social friction, not just interface friction.

Building Jimbo end to end reinforced how closely design, engineering, and strategy are connected. Decisions made at the data model level shape UX just as much as layout decisions. Copy, defaults, and constraints matter as much as visuals.

Learning
Systems decisions shape UX.
Reflection

Jimbo was an opportunity to practice product design at its fullest scope. From problem framing to system design to execution and iteration.

It reflects how I work as a senior product designer. Start from real behavior. Design systems, not just screens. Be opinionated where it helps users. And ship, learn, and refine continuously.

Mode
Define → Design → Build.
Screens
More evidence
Second locked sheet — also fills tiles.
Jimbo — screen 21
Jimbo — messaging detail
Jimbo — pricing and checkout detail
Jimbo — onboarding detail
Jimbo — RSVP interaction detail
Jimbo — organizer dashboard detail